Returns & Exchanges
At Furniture Depot, we want you to love your home, which is why we offer a 30-day return window for most furniture items in their original condition. If your piece isn't the perfect fit, our streamlined process ensures a hassle-free exchange or refund.
Initiate Your Request
Log into your account or use our guest portal to submit a return request with your order number and the reason for the return.
Prepare for Pickup
Disassemble the item if necessary and place it back in its original packaging to ensure it is protected during transit.
Schedule Collection
Once approved, our specialized furniture courier will contact you to schedule a convenient time for curbside or in-home pickup.
Receive Your Refund
After our warehouse team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing