Frequently Asked Questions
Everything you need to know about furnishing your home with Furniture Depot.
What are your shipping and delivery options?
We offer standard curbside delivery and premium white-glove delivery, which includes assembly and waste removal. Shipping times vary by location, typically ranging from 5 to 14 business days.
Do you offer a warranty on your furniture?
Yes, all our furniture comes with a standard 1-year manufacturer warranty covering structural defects. We also offer extended protection plans for accidental stains and damage.
Can I return an item if it doesn't fit my space?
We offer a 30-day return policy for most items in original condition. Please note that a 15% restocking fee may apply, and original shipping charges are non-refundable.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm to help you pay for your purchase over time.
Is the furniture delivered fully assembled?
Assembly requirements vary by product. Some items arrive fully assembled, while others require partial assembly. Detailed instructions and hardware are always included in the box.
How can I track the status of my order?
Once your order has shipped, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery progress in real-time.